How fly99 Protects Your Privacy
Your account details, payment information and activity history remain encrypted and secure at fly99. We've built this privacy policy around your right to know exactly what data we...
What We Collect and Why
When you open your fly99 account, we collect your name, email, phone number and identification details to verify your account and comply with local regulations in supported regions. We also track your gameplay history, deposit and withdrawal records, and IP address for security monitoring. Your payment method data—whether JazzCash, Easypaisa, SadaPay or Raast—is processed through secure gateways and never stored on our
servers after transaction completion. We use this information to prevent fraud, process your payouts, honour your account settings, and communicate important updates about your account. Where local law permits, we may use anonymised gameplay data to improve our platform and game selection.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to Contact Us About Your Data
Email Support
Send your privacy concerns to our data protection team at [email protected]. We respond to all queries within 48 hours and can help you request, update or delete your personal data.
Live Chat
Chat with our support agents through the platform. They can guide you on data retention, account deletion requests and answer questions about how your payment information is handled.
Account Settings
Manage your privacy preferences directly in your fly99 account. Update your communication choices, view your data history and adjust what personal details are visible to our support team.
Why Your Privacy Matters to fly99
Encryption Standard
All your account data moves through 256-bit SSL encryption, the same standard used by banks. Your login credentials and payment details are never visible to anyone on our support team.
Payment Gateway Security
JazzCash, Easypaisa, SadaPay and Raast transactions are routed through PCI-DSS compliant processors. We never store your full payment card or mobile wallet details after your transaction clears.
Fraud Detection
We monitor every login, deposit and withdrawal for unusual activity. If we detect suspicious access to your account, we lock it immediately and contact you through your verified phone number.
Data Retention Limits
Your account data is kept only as long as needed for legal compliance and your account activity. When you close your account, we delete your personal information within 90 days unless law requires otherwise.
Third-Party Restrictions
We do not sell or rent your data. Marketing partners and game studios see only anonymised gameplay trends, never your name, contact details or payment history from fly99.
Pakistan-Focused Compliance
Our privacy practices comply with data protection principles relevant to Pakistan and supported regions. You have the right to access, correct or request deletion of your personal data at any time.
Our Privacy Policy Across All Platforms
| Desktop Site | Your full account profile, payment history and privacy settings are identical on fly99.info desktop. All data you see here is encrypted and stored in the same secure environment. |
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| Mobile Browser | Access your account and privacy controls from any mobile device. Your data protection remains the same whether you're on WiFi or mobile data—same encryption, same access controls. |
| Account Closure | Request account closure through your profile settings. We anonymise your gameplay history within 30 days and delete personal identifiers within 90 days, keeping only transaction records required by law. |
| Data Export | You can download a complete record of your account data, including deposits, withdrawals, game history and personal details in a standard format for your records. |
| Cookie Management | Control which cookies fly99 places on your device through your browser settings. We use cookies only for login persistence, fraud detection and basic analytics—never for advertising tracking. |
| API & Integrations | If you link your fly99 account to third-party tools, only the data you explicitly authorize is shared. We do not allow any external service to access your payment or withdrawal history. |
| Policy Updates | When we change this privacy policy, we notify you by email and in-app at least 30 days before the change takes effect. You can always review the current version here on this page. |
Privacy Features You'll See in Your Account
Communication Preferences
Choose which updates you receive via email, SMS or in-app notification. Disable promotional messages while keeping essential account security alerts turned on. Changes apply instantly.
Login Activity Log
See every time your account was accessed, including device type, location and IP address. If you spot unfamiliar logins, change your password immediately or contact our support team.
Payment Method History
View all your JazzCash, Easypaisa, SadaPay and Raast transactions with dates, amounts and status. Stored payment methods are masked and cannot be modified without two-factor verification.
Data Download
Export all your personal information, account history and transaction records in CSV format whenever you want. Use this data for personal record-keeping or to migrate your account details elsewhere.
Account Privacy Settings
Control whether your profile appears in any leaderboards or shared highlights. Hide your username from public displays and manage who can contact you through the platform.
Two-Factor Authentication
Enable optional 2FA through your verified phone number. Every login or withdrawal then requires a one-time code, adding a second security layer beyond your password.